44 days to go

Program

At CONNECT 2024, we continue to raise the game and bring you valuable insights.

Get ready to explore these topics in proven and new formats. To assist you in navigating this year, our sessions are color-coded.

You can find these colors in the agenda.

8:00 am - 9:30 am

Come together, Breakfast

Break
8:45 am - 9:15 am

Meaningful Connections: Swiss Community Coffee

Swiss Pavillion
9:30 am - 10:45 am

Re-Opening

Keynote
10:45 am - 11:30 am

Drive value along transformation journeys with Business Transformation Management from SAP

Master Class

Discover an innovative approach to business transformation management. Learn how AI-powered SAP Signavio and SAP LeanIX solutions can help companies achieve rapid value delivery and process optimization, revolutionize transformation and optimize efficiency and agility.

  • SAP Signavio
  • SAP LeanIX
Speaker
10:45 am - 11:15 am

What is vital in the preparation and operation of renewals? Best practices & procedures

CONNECT Session SAP Ecosystem

Join us to explore how the SAP Customer Renewal Center can elevate your renewal management and streamline collaboration efforts. This session will equip you with the knowledge and tools tailored to optimize your renewal process with our end customers, foster stronger partnerships, and drive sustained success within the SAP ecosystem. Secure your place today and be part of this valuable learning experience!

  • Customer Success
Speaker
10:45 am - 11:15 am

Preparing for an autonomous partner-driven business

Round Table SAP Ecosystem

As a key element of our future GTM approach SAP is counting on our partner ecosystem to drive their business independently across all phases of the Customer Value Journey.
This requires our partners to become more autonomous and be able to cover the business with only minimal support from SAP.
Partner Maturity, attractive territories, and simple/automated partner processes are the key pillars to make this model work. In this session, we will discuss each of these pillars.

  • Partnering
10:45 am - 11:15 am

Evolution of SAP´s data strategy

CONNECT Session Innovations

Embark on a captivating journey through SAP's ever-evolving data strategy.
Get an overview of SAP Business Technology Platform data management and analytics solutions. Understand how they are harnessing the immense potential of data to drive innovation, optimize processes and unlock new insights. Explore how SAP is redefining data management, empowering businesses with cutting-edge technologies to stay ahead in today‘s AI focused and data-driven landscapes, realizing maximum value for our customers.

  • BTP - Business Technology Platform
Speaker
10:45 am - 11:15 am

Experience Sharing to position SustAInability for RISE and GROW customers

Round Table Innovations

In this session, our goal is to present existing AI scenarios for sustainability and to engage in discussions about positioning sustainability (and AI) solutions to RISE/GROW customers. This session is designed for partners who are eager to share their experiences, best practices, and lessons learned in positioning sustainability solutions.

  • Sustainability
Speaker
10:45 am - 11:15 am

Transforming HR with AI: SAP’s Employee-First Innovations

CONNECT Session Customer Transformation

SAP is delivering AI capabilities that transform everyday tasks in HR – saving time, improving outputs, and helping organizations lead with an employee-first mindset to make every employee a success story.

  • HCM - Human Capital Management
Speaker
10:45 am - 11:15 am

AI: Boldly going where no technology has gone before?

Best Practice Club

Technology's log, year 2024.10. Venture capitalists, analysts, and suppliers are driving AI over the peak of inflated expectations. How does the reality at customers look like? And what does it take from SAP and its partners on our voyage to explore strange new worlds and deliver AI's anticipated business value?

Speaker
10:45 am - 12:00 pm

DemGen and Marketing workshop on 2025 planning

Business Modelling

Join forces with your Marketing peers from the Open Office Hours Community and SAP Experts to get ready for 2025 in a DemGen and Marketing workshop.
We will brainstorm together and bring all our expertise, available assets and best practices to build a sample Marketing & Demand Generation Plan. 
Target : Marketing and Demand Generation colleagues. All types of partners.

  • Marketing
  • Demand Generation
10:45 am - 11:15 am

Customer Evolution: How to win demanding customers together

Swiss Pavillion
11:30 am - 12:00 pm

Boost your business with partner exclusive test, demo, and development licenses

CONNECT Session SAP Ecosystem

Discover SAP’s partner licensing services to showcase SAP solutions, increase your sales potential, and enable your consultants to gain hands-on experience with SAP before customer meetings. Develop complementary or integrated solutions using SAP technology and understand our various commercial models to select the best service for your business needs. Join our live session on non-commercial licensing topics to exchange ideas, discuss, and pose questions

  • Partnering
11:30 am - 12:00 pm

Round Table SAP Ecosystem
  • Partnering
11:30 am - 12:00 pm

Empower your business: Commercial strategies for SAP Business AI

CONNECT Session Innovations

Our SAP Business AI experts will discuss key strategies for commercializing SAP Business AI solutions. Learn how to unlock new revenue streams and drive business growth by leveraging the power of AI in this interactive and informative session designed for our partners.

  • AI - Artifical Intelligence
Speaker
11:30 am - 12:00 pm

From idea to solution: Realizing AI use cases on SAP BTP – Partner Success Story for Build Partners

Round Table Innovations

This partner success story highlights the journey of a company as they collaborated with the SAP Co-Innovation Lab to bring their AI use cases to life on SAP Business Technology Platform (BTP). From ideation to implementation, the company worked closely with SAP experts to leverage the platform's capabilities and build innovative solutions for the benefit of our joint customers. Through a collaborative approach, the company successfully realized their AI use cases and achieved tangible business outcomes. 

Speaker
11:30 am - 12:00 pm

Partner Innovations with SAP Business AI – Use Cases, Best Practices and Opportunities

Round Table Customer Transformation

Join this roundtable and explore how your own solutions can leverage SAP Business AI powered by SAP BTP for elevated customer success.
We will look into AI-powered real-world examples from the SAP ecosystem and discuss use cases, best practices, and opportunities for partner applications with SAP Business AI.

  • Cloud ERP
Speaker
11:30 am - 12:00 pm

Customer Success and its importance in today's cloud world

Best Practice Club
11:30 am - 12:00 pm

Partnership in Action: Swiss Customer Win Story – GROW with SAP

Swiss Pavillion
Speaker
12:00 pm - 1:30 pm

Lunchbreak

Break
1:30 pm - 2:15 pm

Master Class

Master Class
1:30 pm - 2:00 pm

Empower Your Business Transformation with SAP Certifications

CONNECT Session SAP Ecosystem

SAP has introduced the innovative "Get and Stay Certified" program, complete with new learning resources for partners. These enhancements ensure that your teams have the skills needed for successful customer implementation projects. The session is tailored for Learning Managers, SAP Practice Leaders, and Team Leaders. It will cover recent changes, recommend actions for your consultants, and show you how to effectively track and manage your team’s skills. Join us to keep your team ahead, driving success and transformation for your customers.

  • Customer Success
Speaker
1:30 pm - 2:00 pm

Harnessing AI in customer support: Enhancing value and empowering partners

CONNECT Session Innovations

Explore SAP's transformative AI initiatives in customer support, driving efficiency and personalization. Learn how AI-powered tools enable data-driven support content curation and proactive support services. Discover AI’s role in self-service, predictive support and how SAP empowers partners to handle consultative or “how-to” type of inquiries from SAP cloud service customers. Join us to see how AI in customer support enhances value realization. 

Speaker
1:30 pm - 2:00 pm

BTP - the biggest opportunity for SAP Partners

Round Table Innovations

Stop by this session to learn how SAP Business Technology Platform helps SAP partners to be more successful.
SAP partners will share first hand experiences how they are leveraging BTP to tap into new revenue streams and grow, have larger projects or realize their projects faster.
Whether it is stand-alone with integration, analytics or data management or combined with another line of business – see how BTP helps customers to thrive and partners to be more successful.

  • BTP - Business Technology Platform
Speaker
1:30 pm - 2:00 pm

AI in Plan-to-fulfil

CONNECT Session Customer Transformation

Plan to Fulfill is a core set of business processes that enable companies to manage a resilient, sustainable digital supply chain. It includes planning, manufacturing and delivery of tangible products.

  • DSC - Digital Supply Chain
Speaker
1:30 pm - 2:00 pm

Competition in CX is hard, but SAP’s got your "back(-end)"

Round Table Customer Transformation

Join our roundtable discussing competitive situations in Customer Experience (CX). Together with our Pre-Sales leadership spiced up with data and insight from our corporate market intelligence team, we would like to exchange perspectives and gear you up for the next client interaction. 

  • CX - Customer Experience Management
Speaker
1:30 pm - 2:00 pm

Payroll within an SAP S/4HANA Move, combine PMC with resell/CCFlex

Best Practice Club

Your business case for your customer to move from SAP ECC to SAP S/4HANA looks great… until you bring in the HCM area and you already know that the customer would not sign. This session shows, how YOU can become the difference to make it work. Based on example numbers we will go through different approaches and show, that Partner Managed Cloud (PMC) can become a game-changer. 

  • Partnering
Speaker
1:30 pm - 2:45 pm

Exploring AI Innovation with the help of SAP Signavio and SAP LeanIX

Business Modelling

In this workshop, participants will gain hands-on experience with SAP Signavio Process Insights to identify AI use cases in a data-driven manner. Attendees will learn how to visualize AI adoption across the application landscape using SAP LeanIX and engage in discussions to create a shared understanding of where AI adoption can most benefit their organization. The workshop will also cover planning for AI adoption, as well as governance of AI use cases, all facilitated through SAP LeanIX.

  • SAP Signavio
  • SAP LeanIX
Speaker
1:30 pm - 2:00 pm

Partnership in Action: Swiss Customer Win Story – RISE with SAP

Swiss Pavillion
Speaker
2:15 pm - 2:45 pm

Empowering Partners: Elevate Customer Success with SAP Support

CONNECT Session SAP Ecosystem

Discover how SAP empowers you to deliver implementation projects with minimal disruption. Learn about customer expectations, selection criteria related to SAP support, and how support collaboration with SAP can boost partner efficiency. The session covers tools like SAP Cloud ALM, support collaboration analytics, and the service partner user management application. See how partners can leverage insights and guidance from SAP to enhance service quality and mitigate risks for customer success.

  • Partnering
Speaker
2:15 pm - 2:45 pm

Accelerating Digital Excellence – Digital Hub and Partners teaming up for Digital

Round Table SAP Ecosystem

SAP is accelerating Digital. The Digital Hub in Middle and Eastern Europe supports partners with unique Digital Sales Support Services to scale our business and to drive end-to-end digital sales cycles. The “Blackbelt” program has evolved into the Partner Digital Acceleration Program (PDAM), enabling partners to collaborate with the Digital Hub, receive digital services, and build a Digital Franchise. SAP and partners will share their initial experiences and future plans in digital.

  • Marketing
  • Demand Generation
Speaker
2:15 pm - 2:45 pm

Business AI News driven by SAP BTP and AI for RISE & GROW

CONNECT Session Innovations

Join us for an update on SAP's latest developments in the Business AI portfolio powered by SAP BTP and learn about the exciting new AI capabilities for RISE with SAP and GROW with SAP initiatives. Discover how these AI solutions can drive innovation, efficiency, and growth for your business. Don't miss this opportunity to see how SAP is leading the way in leveraging artificial intelligence to transform enterprise operations.

  • Software Partner Solutions
Speaker
2:15 pm - 2:45 pm

Using SAP Cloud ALM in your Cloud ERP projects

CONNECT Session Customer Transformation

In this session we will discuss the role of AI in the respective SAP solutions: which use cases are already available and what is on the roadmap.

  • Cloud ERP
Speaker
2:15 pm - 2:45 pm

Revolutionizing Retail with SAP Retail Public Cloud and SAP Business AI

Round Table Customer Transformation

Join us for a dive into SAP's vision for the future of retail. Discover how SAP Retail Public Cloud is transforming retail operation and learn about the latest AI-driven innovations and see how SAP Business AI can enhance the retail experience. This session will provide practical insights and solutions to help you to thrive in the retail industry.

  • Industry
Speaker
2:15 pm - 2:45 pm

Re-defining CRM: Competing against best-of-breed by embedding the intelligent enterprise

Best Practice Club

 SAP Sales Cloud & SAP Service Cloud v2 is a true game-changer for all SAP clients. Combining your front- and back office has never been easier. In this best-practice session you can experience three successful CX partners and hear them speak about transformational client engagements. We are looking forward to welcoming Saskia Cempel from Sybit, Patrick Meurer from adesso and Luis Murauer from cPro live on stage to share their first-hand experiences.

  • CX - Customer Experience Management
2:15 pm - 2:45 pm

Competitive Market Insights: Exploring Switzerland`s untapped potential

Swiss Pavillion
Speaker
3:15 pm - 3:40 pm

Farewell Keynote

Keynote